What is the Net Promoter Score (NPS) of AT&T?
AT&T faces challenges with a Net Promoter Score (NPS) of -19, indicating dissatisfaction among a significant portion of its customers.
How has the NPS of AT&T changed since last month?
There has been no change in the NPS of AT&T since last month, indicating steady customer satisfaction and loyalty levels.
Why is it important for an investor in AT&T to monitor NPS?
Monitoring a negative NPS for AT&T is vital for investors, as it can signal underlying issues in customer satisfaction and loyalty, potentially impacting the company's long-term profitability and market reputation.
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