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What is the Net Promoter Score (NPS) of Electronic Arts?
Electronic Arts faces challenges with a Net Promoter Score (NPS) of -12, indicating dissatisfaction among a significant portion of its customers.
Analyzing NPS, how is Electronic Arts performing compared to its industry peers?
Electronic Arts underperforms its industry peers when it comes to NPS, ranking dead last.
How has the NPS of Electronic Arts changed since last month?
There has been no change in the NPS of Electronic Arts since last month, indicating steady customer satisfaction and loyalty levels.
Why is it important for an investor in Electronic Arts to monitor NPS?
Monitoring a negative NPS for Electronic Arts is vital for investors, as it can signal underlying issues in customer satisfaction and loyalty, potentially impacting the company's long-term profitability and market reputation.
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